- Locations
- Aberdeen Branch
- APG Branch
- Bel Air — Amyclae Branch
- Bel Air — Home Loan Center, Main St. (No ATM)
- Bel Air — Laurel Bush Branch
- Bel Air — Main St. Branch
- Cecil College Branch
- Chesapeake City Branch
- Edgewood Branch
- Elkton Branch
- Fallston Branch
- Forest Hill Branch
- Havre de Grace Branch
- North East Branch
- Rising Sun Branch
- Riverside Branch
- Branch Appointment Requests
Alert!
We are currently experiencing higher-than-normal call volume. Please consider Online/Mobile Banking for routine inquiries.
Riverside Branch will be temporarily closed starting 1/8/2021 and is anticipated to reopen on 1/11/2021. We apologize for the inconvenience.
The banking system will be down for maintenance, beginning at midnight Saturday until approximately 3:00am Sunday.
Security
Protecting Yourself from Fraud
Your credit report offers a consolidated summary of your financial history to anyone authorized to view it — but even fraudsters and identity thieves have methods of hacking in. Learn how you can be proactive and protect yourself, your finances, and your opportunities from malicious attempts.
For the latest information about coronavirus, go to the CDC's resource center.
Beware of Debit Card Scam
Please be aware of a scam targeting debit cardholders, which is being reported by financial institutions nationwide. In the scam, the caller identifies as being from the institution’s fraud department and ultimately requests personal information from the cardholder, including their personal identification number (PIN).
Please remember APGFCU will NEVER ask for your PIN. If you receive a call or text requesting personal information, hang up and call us directly at our published number. Furthermore, should you receive a text code that appears to be from a fraud detection center, do not give the one-time code to anyone contacting you. This code should only be provided to you when you place an inbound call to a fraud detection center yourself.
The security of your account information is our priority. Our security measures and your awareness of potential scams can help minimize the risk to your accounts and personal financial information.
We're committed to help if you are a victim of a data breach, identity theft or any other related crime. Use these resources to help you avoid fraud and certain scams by protecting your personal financial information.
How APGFCU Protects You
APGFCU offers several tools to protect you from identity theft.
Alerts
Alerts are an email alert feature available through Online Banking. Sign up to receive alerts when you have a low balance, an overdrawn account, and more. This is a great tool to monitor the activity in your Online Banking accounts and avoid any unauthorized transactions.
Card Fraud Text Alerts
Card Fraud Text Alerts are a great tool to monitor the activity on plastic cards and avoid any unauthorized transactions. Contact us at 410-272-4000 or toll-free at 800-225-2555 to enroll.
Verified by Visa®
Verified by Visa® allows you to add a personal password to your existing APGFCU Visa Credit Card or APGFCU Visa Check Card. When you make purchases at participating online stores, you'll validate your identity by entering your password in a special "Verified by Visa" window. This added security will help in reducing fraud and minimizing risk sometimes associated with purchasing online. It's a simple way for added identity protection. Learn More about Verified by Visa
Member Photo ID
We will scan your Photo ID and attach it to your account in our computer, so when you come in to do your transactions, you won’t need to show your ID card or a driver’s license. The teller will simply pull up your photo and ask you to smile! Attaching your photo ID makes fraudulent access to your APGFCU accounts practically impossible. Someone may find your card in a parking lot or steal your wallet, but they can’t steal your smile. Stop in today and take this easy step to protect your identity.
Secure Email
Email transmitted across the Internet is normally not protected and may be intercepted and viewed by others. Therefore, you should refrain from sending any confidential or private information, such as your user ID, password, account number, or Social Security Number via unsecured email to APGFCU. APGFCU will never ask you to send confidential to us via unsecured email.
If you are requested to send confidential information to APGFCU, you will be asked to use the APGFCU Online Banking Message Center or you may request to have a secure email sent to you, to which you can respond with the information requested. Alternatively, you may request a fax number or visit one of our branches.
Important note: Subject lines cannot be encrypted. Please do not include sensitive information in the subject line of a secure email. If you have any questions or need additional information, please email contactus@apgfcu.com
Protect Your Credit Score and Credit History
Equifax® Personal Solutions offers three products that can help today’s consumer protect the information in his or her credit files, make better decisions that will improve credit scores, and stay ahead of the growing problem of identity theft and credit fraud. APGFCU encourages our members to review the benefits and the security that these products can offer. Get started with protecting your credit.
More Protections for Your Information
- Require signatures and membership ID for address changes and cash withdrawals.
- Maintain a secure server for Online and Mobile Banking (128-bit encryption).
- May require you to answer your security question correctly to gain access to Online Banking.
- No longer require your member/account number on the back of checks you are cashing or depositing.
- Allow you to request that an additional password be asked every time you call or come into a branch, for identification purposes.
Security Resources & Information
Avoiding Fraud & Scams
Resources to Help You Avoid Fraud and Financial Scams
Protecting Against Identity Theft
Tips and Resources to Help You Protect Your Personal Information
Read more articles located in our Article and Resource Library.
Contact APGFCU
Do you have questions about protecting your personal financial information, phishing, data breaches, identity theft, or anything else related to fraud or scams?
We can help! Visit any branch or contact us.